Shipping policy
Made to order
Every piece is made to order after you buy it, so it takes a few days to make before it ships. You'll get a tracking link by email when your order is on its way.
How long it takes
| Product | Made in | UK delivery after dispatch |
|---|---|---|
| Bomber jackets, wallets, belts, crossbody bags, holdalls | 1–2 working days | Usually next working day (Royal Mail tracked) |
| Evening bag | 2–4 working days | Usually next working day (Royal Mail tracked) |
| Organic cotton tees | 3–5 working days | 2–4 working days (Royal Mail tracked) |
Most UK orders arrive within 2–3 working days of ordering; tees take about 5–9 working days. These are estimates: Royal Mail occasionally takes 2–5 days, and weekends and bank holidays aren't working days.
Shipping costs
The exact shipping cost is shown at checkout before you pay. It depends on what you order and where it's going.
Orders with several items
Our pieces are made in different workshops, so an order with, for example, a jacket and a tee may arrive in separate parcels on different days.
Outside the UK
Most of our leather goods and jackets can also ship to the EU, usually arriving 3–5 working days after dispatch. Tees currently ship to UK addresses only. Deliveries outside the UK may be subject to local import duties or taxes, which are the customer's responsibility.
Questions
Email us at support@thekrakenstudio.com and we'll help track your order.